Page History: Frequently Asked Questions
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Page Revision: 2011/06/23 08:50
Question 1:
Why do my P&L calculations look wrong in markets that have different price formats between the front and back months?
Answer 1
If the price format of a market changes from one day to the next, remaining GTC orders and rollover positions will be incorrectly priced. For example, the front month Euro trades in 0.0025 increments compared to 0.005 for all back months. The new front-month contract begins trading in the 0.0025 increments on the same trade date as the last trading day of the expiring front-month contract. Any order that remains in the system in the old format will not display correctly and could have a significant impact on P&L and rollover positions. These orders need to be cancelled and reentered. Rollover positions then need to be reentered with the new format using the "pit trade' functionality.
Question 2:
Is there a limit of windows you can have open at one time?
Answer 2
There isn’t a set limit; however there may be problems when someone has 40+ windows open of any kind.
There is a limit on the number of markets you can get quotes for at once – this is currently set to 2500. If you exceed this limit then the market mode for markets over that limit will be red and say “Rejected”.
Question 3:
What phones or mobile devices does the mobile version work on?
Answer 3
Currently, our mobile version is compatible with the following devices:
iPhone (All Versions)
iPod Touch (All Versions)
ipad
Android
Android Galaxy Tablet
Windows Mobile 7 (HTC HD7)
Nokia Symbian (N8)
Opera Mini/Mobile (Droid & G1)
T4 mobile version may also be compatible with other newer devices not yet released. CTS continuously tests new devices to confirm compatibility.
For best functionality, CTS recommends using a device with the iOS (iPhone, IPod, iPad) operating system or the Android operating system.
Question 4
Can I run T4 through a Mac OSX platform?
Answer 4
The T4 Web Trader version works on MAC but not the T4 Desktop version. The Desktop version will work on Apple if you install Windows Operating System on a partition.
Question 5
What information is required to run the T4 Desktop Application behind a corporate firewall/internet proxy?
Answer 5
We have the following IP address ranges:
Internap - EQ-CER
Range: 74.201.6.0 /24
Mask: 255.255.255.0
Level3 - EQ-CER
Range: 69.44.110.0 /24
Mask: 255.255.255.0
Yipes - CBOT
Range: 208.116.215.0 /25
Mask: 255.255.255.128
Yipes - EQ-EGV
Range: 209.120.192.0 /24
Mask: 255.255.255.0
Internap - EQ-EGV
Range: 74.201.15.0 /24
Mask: 255.255.255.0
Our applications use port 80 & 443 on any of those IP’s. From a domain name perspective then you need *.t4login.com, *.sim.t4login.com and www.ctsfutures.com open.
If your proxy requires authentication then you will need to allow T4 to bypass it as the Microsoft .Net Framework we use doesn’t support authenticating proxy servers. If your proxy doesn’t require authentication then T4 should work fine, but if it doesn’t then the simplest solution would be to bypass the proxy if that is possible.